License to make use of our XR overlay solution to visualize and inspect life-size 3D model in your environment

License to make use of our remote expert solution, including our guest calling option, creation of privacy walls and access to call reports to track resolution times

License to make use of our real-time collaboration solution in a shared XR environment with avatar telepresence for remote users and live spatial audio translation

On-premise deployment (not managed and deployed by Sphere) in order to operate sphere on a physical server infrastructure, including the following services: - Providing the docker images of all services required to operate sphere - Supporting the customer during initial & recurring deployments of the services by means of the ongoing maintenance (updates & upgrades) - Providing troubleshooting services in case of downtime - Maintaining enterprise setup readiness (backwards compatibility with previous versions / releases & cross-compatability between on-premise and cloud setups within the same version / release)

Private cloud deployment (Not managed nor deployed by Sphere) to operate Sphere in a different infrastructure. Setting up the private cloud infrastructure (AWS) and maintaining it for productive usage. Deployment of a dedicated 3D asset pipeline on the private cloud infrastructure is not included in this offer.

For making use of Sphere with GmP guidelines and processes included.

Dedicated customer success manager available via phone and email Unlimited remote training / onboarding sessions for new users Support and troubleshooting sessions in addition to LMS access Two on-site visits per quarter to facilitate adoption and scalability. Quarterly Business Review with Customer Success and Account Management teams to review key objectives and present Sphere roadmap and key upcoming features Personal presentation of new releases and features attached to it

Dedicated customer success manager available via phone and email 12 h of remote training / onboarding sessions for new users Support and troubleshooting sessions in addition to LMS access iQuarterly Business Review with Customer Success and Account Management teams to review key objectives and present Sphere roadmap and key upcoming features Personal presentation of new releases and features attached to it

On-premise deployment (managed and deployed by Sphere) in order to operate sphere on a physical server infrastructure, including the following services: - Providing the docker images of all services required to operate sphere - Supporting the customer during initial & recurring deployments of the services by means of the ongoing maintenance (updates & upgrades) - Providing troubleshooting services in case of downtime - Maintaining enterprise setup readiness (backwards compatibility with previous versions / releases & cross-compatability between on-premise and cloud setups within the same version / release )

Deploying and managing ourselves all services necessary to operate sphere on a private cloud infrastructure. Setting up the private cloud infrastructure (AWS) and maintaining it for productive usage. Deployment of a dedicated 3D asset pipeline on the private cloud infrastructure is not included in this offer.

Unlimited number of licenses for Microsoft Hololens 2, Lenovo ThinkReality A3 and Magic Leap 2, PCs, tablets and smartphones, Realwear devices. Unlimited usage of the 3D Asset Pipeline to process CAD / BIM models and animations for the usage in Mixed Reality. Management portal access: All users can login into the web-based management portal and, depending on their permissions, can take care of users, assets, workflows and the integrated reporting functionality. Backend services hosted on Microsoft Azure: By default, all services provided by sphere are running on holo|one servers hosted on Microsoft Azure with maximum data security in place. For additional information, please refer to the security policy for holo|one sphere. Software updates: Regular software updates are received via the corresponding app stores as well as the management portal. Making use of enterprise support including the following services: - Initial online or on-site trainings for onboarding all users - E-mail phone support (during weekdays from 9 am to 5 pm / response time of 24h)

License to make use of our SELL package to demonstrate and sell products/solutions/equipment in collaborative mixed reality sessions

Access to our Integrated Microsoft Teams Enterprise Package which enables all registered employees on Microsoft Teams to be added to a Sphere call. This product is associated to a specific credit/amount of calls which will be automatically renewed if consumption has been reached before the end of the month.

Access to our Integrated Microsoft Teams Starter Package which enables all registered employees on Microsoft Teams to be added to a Sphere call. This product is associated to a specific credit/amount of calls which will be automatically renewed if consumption has been reached before the end of the month.

Management portal Access: All Sphere users can login into the web-based management portal and, depending on their user rights, can take care of: - Managing users and user rights - Managing database and integrations - Reporting and running data analytics - Setting up workflows and managing work orders - Accessing reports, applications and supporting materials Software updates: Regular software updates are received over the corresponding app stores as well as the management portal. Access to our 3D Asset Pipeline: Tool to automatically optimize and process CAD models and animations for the usage in Mixed Reality (tabletop or overlay models). Unlimited Cloud Storage 4h of onboarding and training on Sphere. Access to our Sphere Academy Training center (coming in 2023). Standard Helpdesk Support: phone and email support during normal work hours

License to make use of our XR guided workflow solution including creation of workflow on our management portal, creating location based workflows on MR devices and consumption reports to track progress or resolution times.

Third party Pixyz License for automatically optimizing and processing CAD / BIM models and animations for the usage in Mixed Reality in a dedicated 3D asset pipeline (tabletop or overlay models).

Suitable for customers who are looking for a basic introduction to your product and want to familiarize themselves with the basic functions.

For customers who already have initial experience with your/similar product and would now like to use expanded functions and options.

This comprehensive package is aimed at demanding customers who want to take advantage of all available functions and benefits. It offers a wide range of features and customized solutions.